FAQ

"Naru" is a Japanese word that means "to become" or "to transform." It reflects our brand's commitment to turning waste into valuable and beautiful.

Yes, our products are crafted from carefully sourced, waste materials. We prioritize sustainability in every step of our production process, ensuring that your choices contribute to a greener planet.

Using our Naru flowerwraps is easy. Watch our how-to video tutorial on the product page for astep-by-step guide to elegantly wrapping your flowers.

Yes, we offer international shipping to many countries. Shipping rates and times may vary depending on your location. Please check our Shipping & Delivery page for more details.

Once your order is shipped, you'll receive a tracking number via email. Use this number to track the status of your delivery on our Order Tracking page.

We're here to help! You can reach our dedicated customer support team by emailing info@naru-way.comor using the Contact Us form on our website.

We want you to be satisfied with your purchase. If you're not completely happy with your order, please refer to our Returns & Refunds page for information on our return policy and how to initiate a return.